​1. Why choose faux flowers instead of fresh?

Our premium faux florals look incredibly lifelike, photograph beautifully, and stay perfect throughout your entire event. No wilting, shedding, or last-minute surprises. They’re also a sustainable and budget-friendly alternative to fresh flowers. Faux flowers allow you decorate with any bloom year-round, regardless of seasonal availability.

​​​​

2. What are your faux flowers made of?

Our arrangements are crafted from high-quality silk, velvet, and real-touch florals designed to look and feel realistic in photos and in person.

​

3. What types of events do you serve?

We provide floral rentals for weddings, proposals, engagement parties, showers, and more. 

​

4. Do you have a showroom or offer in person consultations?

We’re an online-based business and don’t currently have a physical showroom.

For custom bookings, our design process is handled online with lots of visual references, mood boards, and communication to bring your vision to life.

​​

5. How does the rental process work?

1. Browse: Explore our collection page.

2. Book: Reserve your preferred rental package for your event on the Inquiry page.

3. Consultation: A member of our team will contact you to review and confirm your rental package

4. Confirm: After confirming your package, we will send you our contract and payment link.

5. Delivery: On the day of your event, we deliver and set up your florals

6. Return: Once your event is over, we handle the pickup!

 

6. How far in advance should I book?

We recommend booking at least 6–8 months in advance for weddings and 4-5 months in advance for other events. However, we’ll always do our best to accommodate last-minute requests if items are available.

​​​

7. Can I customize the floral designs?

Yes, we offer both pre-designed collections that we can add onto to match your color palette, theme, and vision.

For fully custom designs, contact us via email: lumaluxerentals@gmail.com. 

​​​​

8. Can I see the arrangements before booking?

We've made sure to include multiple photos on our collections pages to show our rental item from multiple angles to make sure you see what you are renting.

​​

For custom designs, we will send you a mockup once you've book with us and paid the deposit (non refundable).

​

9. Do you deliver and set up?

Yes, we offer delivery, setup, and takedown services for an additional fee based on location and order size. 

​​

10. How much set up time is needed for a ceremony and/or reception?

2-3 hours depending on the rental package.

​​​​​

11. How do I get started?

You can browse our collection and submit an inquiry directly on our website, or contact us via email: lumaluxerentals@gmail.com.